Recruiter
Eric Schiphorst
Founder at Van Storm
Job summary:
Tasks: Coordinate day-to-day technical maintenance and repair activities, ensuring operational continuity, safety, and cost-efficient execution.
Projects: Inland river cruise vessels operating in an international passenger environment.
Company: International river cruise operator with a modern European fleet, based in Basel area, Switzerland.
Main requirements: Technical background in a maritime or marine environment, with experience coordinating maintenance, repairs, and suppliers.
Your opportunity
As Coordinator Technical Maintenance & Repair, you will play a crucial role in keeping a fleet of high-end river cruise vessels operational, safe, and reliable. Acting as the link between the crew and management on the vessels, suppliers, and the shore-based technical team, you will coordinate maintenance and repair activities while minimizing disruption to cruise operations and the guest experience.
In this role, you will support the Manager Technical Maintenance & Repair and work closely with nautical, hotel, finance, and administration departments. Your hands-on coordination skills, technical insight, and clear communication will ensure that issues are addressed efficiently and professionally.
This is an excellent opportunity for a technically minded professional who enjoys operational responsibility, international collaboration, and working close with the crew and management of the vessels.
What you will do
- Coordinate daily technical maintenance and repair activities across the fleet.
- Liaise with suppliers and contractors for onboard repairs, maintenance, and component replacement throughout Europe.
- Ensure repairs are executed as quickly as possible with minimal impact on cruise operations.
- Manage technical spare parts and stores, processing orders and maintaining adequate stock levels.
- Cooperate closely with nautical, hotel, finance, and administration departments to ensure smooth operations.
- Communicate technical failures impacting safety, operations, or guest experience clearly and promptly to management.
- Provide professional and service-oriented support to internal and external stakeholders.
- Travel regularly to vessels to support and oversee technical activities.
Where you will work
Our client is one of the leading river cruise operators in Europe. The company is set out on an ambitious growth-path, doubling its fleet in the next few years. It operates this modern and growing fleet of river cruise vessels across Europe on -for instance- the Rhine, Danube and rivers in France, combining hospitality excellence with high technical standards. Fleet management and technical support is provided from its headquarters in the Basel area.
The Maintenance & Repair team is close-knit with a professional can-do mentality, being part of a global player in the leisure industry, yet still with a family-owned business atmosphere.
- International and multicultural working environment.
- Close cooperation between vessels and office-based teams.
- Open, professional, and service-driven company culture.
- Opportunity to grow within a stable and expanding organization.
What you already have
- Technical education and relevant practical experience in a maritime or marine environment.
- Understanding of key ship systems and technical components.
- Experience working in small to mid-sized organizations in an international setting.
- Strong organizational and administrative skills.
- Comfortable working with specialized software and Office 365 tools.
- Excellent interpersonal and communication skills.
- Strong command of English and German; Dutch and/or French is an advantage.
- Willingness to travel regularly and occasionally on short notice.
- A proactive, service-oriented, and solution-driven mindset.
- Role based in Switzerland with frequent interaction with ships throughout Europe.
Your benefits
- 25 paid holidays per year, plus public holidays.
- 41.5-hour workweek based on a 5-day schedule.
- Parking space provided or contribution to public transport.
- Staff travel discounts with international travel brands.
- One complimentary river cruise per year after one year of employment.
- Stable employer with an international working environment and expanding fleet.
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